Nearly thirty years ago, John Panousis and his family loaded a truck with cleaning supplies and drove to Brampton for their first cleaning job. That was the beginning of what would become one of Toronto’s leading commercial cleaning companies. Today, Pro-Clean Janitorial Services employs over 60 full-time professionals and has contracts with industry giants like Mazda, Samsung, Land Rover, BMW, Volvo, and Metrolinx, to name a few.
Company History and Evolution
During Pro-Clean’s infancy, Panousis, along with his family, worked long hours, seven days a week. Most of their clients were small businesses that had heard through word of mouth just how exceptional the cleaning pros were. Focusing on quality and establishing trust with their clients, the company grew steadily over the years. Then, about 5 years in, they landed their biggest client – Mazda.
Through the years, Pro-Clean has managed to retain many of its original clients across multiple industries. Part of Pro-Clean’s longevity in business has been the company’s ability to adjust to the constant changes in the industry and provide the innovative cleaning solutions its clients need.
“You can’t be like an oak tree in business,” Panousis said. “When the wind blows, you’re gonna break. You’ve got to be like a weed that bends with the wind. That’s how I perceive myself and my business.”
While keeping its core values of excellence and integrity intact, Pro-Clean has evolved, embraced modern technology, and found ways to make things more convenient for its vast clientele. For example, introducing virtual quotes has helped streamline the process for potential clients and saves valuable time.
A Strong Leader in Changing and Challenging Times
A lot has changed in the 30 years Pro-Clean has been in business. Companies have higher turnover rates now than they did 20-30 years ago, making it challenging to maintain relationships with managers in client companies since the go-to person is always changing.
COVID-19 marked a significant chapter in Pro-Clean’s story. The company experienced massive expansion.
Since it had positioned itself at the forefront of cutting-edge cleaning technology, Pro-Clean was able to rise to the occasion and meet the high cleaning demands required to keep businesses safe and running.
Companies across the GTA turned to Pro-Clean for robust cleaning solutions like antiviral fogging. Many manufacturers were able to stay open and keep their employees safe thanks to Pro-Clean.
Over the years, businesses across the GTA have come to trust Pro-Cleaners for safe and effective commercial cleaning solutions.
“Everything we use is biodegradable, environmentally friendly, and safe for our clients,” Panousis said.
Future Outlook in Toronto
Pro-Clean has come a long way from its humble beginnings back in 1995. The company has received raving reviews from many happy clients like Sheena Kwan, who, prior to hiring Pro-Clean, had struggled to find janitorial services she could trust around delicate and valuable products.
Or Mike Sharma, who trusts the Pro-Clean crew so much he’s given them office keys and alarm codes.
In 2020, Pro-Clean was listed as one of the top 3 commercial cleaning services in Mississauga by Three Best Rated.
The future looks bright for John and his crew.
“We’re excited about continuing to expand as a business and plan to launch some community initiatives to give back to the communities that have supported us over the years,” John said. Don’t miss out on the opportunity to experience the Pro-Clean difference. Contact our team today for all your commercial cleaning needs. Together, we can build a cleaner, safer, and more sustainable environment for all.